Last updated: May 2026
We only use optional product analytics with your consent. We don't sell your data, run ads, or use cross-site tracking. Decline analytics and we only process what is needed to run the app.
UpYourTV ("we", "us") is the data controller responsible for your personal data. For any privacy-related questions you can reach us at privacy@upyourtv.com.
We process personal data only where we have a lawful basis under GDPR, including performance of contract, consent, legitimate interests, and legal obligations.
Account data
Your email and name, provided at sign-up. Used for authentication and to address you in the app.
This processing is necessary to create and maintain your account. We keep account data while your account is active.
Product analytics
Optional, opt-in only. Analytics helps us understand broad product usage, performance, and errors so we can improve UpYourTV. It only activates after you explicitly accept via the consent banner.
When you opt in, we collect:
We never collect:
Analytics is processed only with your consent. You can withdraw consent at any time, and analytics data is deleted after 1 year.
Billing and payment data
If you subscribe, we process your plan, subscription status, invoices, payment references, and refund or cancellation requests. Payments are processed by a third-party payment provider.
We use this information to manage subscriptions, invoices, refunds, fraud prevention, accounting, tax records, and payment disputes. Payment details are handled by our payment provider.
We use essential cookies and local storage to keep you signed in, remember security/session state, and store your analytics consent preference.
No advertising cookies, no tracking pixels, no cross-site tracking.
We only disclose personal data when needed to run UpYourTV, process payments, provide support, or meet legal obligations. We do not sell your personal data.
These disclosures happen through secure service integrations, provider dashboards, support email, or encrypted API connections.
We choose hosting and infrastructure providers with privacy and security in mind, and we prefer EU/EEA processing where available.
Under GDPR, you have the right to:
To exercise any of these rights, email privacy@upyourtv.com. We'll respond within 30 days.
Checkout and payment details are handled by our payment provider over secure connections. UpYourTV receives subscription and payment status information so we can activate plans, issue invoices, handle refunds, and respond to payment disputes.
If we change how we handle data, we'll update this page and the "last updated" date at the top. For significant changes, we may re-prompt the consent banner so you can review and decide again.
Questions, concerns, or just want to say hi? privacy@upyourtv.com