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Contact

Last updated: May 2026

General support

For account, product, early access, and general support questions, email support@upyourtv.com.

Billing and subscriptions

For payment, invoice, cancellation, or refund requests, email support@upyourtv.com with the account email and any invoice or payment reference you have.

Helpful details to include

  • The email address on your UpYourTV account.
  • Whether the request is about access, billing, cancellation, or a refund.
  • Any invoice, checkout, or payment reference if available.

Privacy

For GDPR requests or privacy questions, email privacy@upyourtv.com.

Before contacting us

You can also review the Terms / CGU, Privacy Policy, and Refund / cancellation policy.

Response time

We try to respond quickly, especially for billing and access issues. During early access, support is handled directly by the UpYourTV team.